What is the cancellation policy?
Deposits and Remaining Balances paid are NONREFUNDABLE (no matter the circumstance or reason for the cancellation). If we are holding a date specifically for you, that means we have turned away other clients that were ready to pay and host their event.
How much time do we have for our event?
Your set up and clean up time is included within the time slot you purchased. We suggest setting aside at least an hour for both tasks. Please keep in mind there is a fee assessed if you go over your allotted time.
Do we have to pay for items we do not need in our package?
Unfortunately, our packages are so reasonably priced that you can always add to a package, but you cannot take anything away. If this becomes a concern for you, talk to an event consultant about possibly customizing a personal package that will specifically suit your needs.
If I rent the venue, do I have to use Bliss to decorate?
Absolutely not! An event coordinator can discuss approved party decorations with you.
Can I bring my own DJ, Cater, Decorations, and Bartender?
We have preferred vendors who service our packages however, you can use whomever you prefer for your food and music selection, but they must be licensed (your refundable security deposit will increase to use outside vendors). Just remember, if you plan to decorate yourself, we will first have to approve your decorating supplies.